PHIL/CRUMM VOL.I · NO.001 · 2026.05.18
01 WRITING · OPERATING

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Running an agency practice through the model shift.

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2026 1 essay
NO. 001 05.18

T&M Punishes the Efficient

T&M punishes the efficient, hides AI cost in the wrong column, and trains your best people to smooth their timesheets. This is a structural problem that represents itself as an individual behavior problem.

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